Posts Tagged ‘quality

01
Nov
13

Availability more important than quality???

So I was at yet another conference last week.  I’m done with those for a while, there’s only so much ‘conferencing’ one can do in a year.  Anyway, Jim Robisch from The Farnsworth Group presented on a study they did.

farnsworthrem

What this says is that the most important thing to a remodeling contractor when selecting a supplier is availability.  This makes sense to me.  When remodeling, one thing is constant, you just never know what you’re going to get in to.  For example, when you open up a wall and find termites/rot/mold/whatever, you need the right products to fix it and you need them right now.

The interesting thing about this study is how quality products were the number one driver in 2005 but have dropped way behind availability now (still tied for 2nd place).  I should be quick to say that of all the remodeling contractors that come in the store here, I don’t know of any that would say quality is less important now than it used to be, but I suspect they might still agree with the study.

The study also included new home builders, perhaps I’ll share from that next week.  Until then, if you need anything from us (because we have great product availability) give us a call at 256-852-7411 or see us on the web.